Returns Policy

 All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy.

PAYMENTS

MobiStorm accepts Debit Cards, Credit Cards, NetBanking & Wallets for payments.

👉 SHIPPING

MobiStorm offers to ship to cities all over India.

Customers usually receive their orders within 7-8 working days. The customer is responsible for any import duty that may be levied upon their order.

If you have any questions about the expected delivery period for your address, please email us at info@mobi-storm.com or call us on 

👉 RETURNS

MobiStorm offers a replacement guarantee only if the product received is damaged/defective. Please get in touch with us at info@mobi-storm.com within 48 hours of receiving your order if you would like to have it replaced. We will provide a shipping address that you can ship your order back to. MobiStorm will dispatch a replacement as soon as we receive your returned order.

We do not exchange products if the customer has ordered a wrong item.

We do not guarantee that your monitor’s display of color will be accurate. The brightness, contrast and resolution of your screen will make the color of the product look slightly different.

Return/exchange will not be applicable if the product is disliked (not satisfied reason) by the customer, or if a wrong product was ordered.

What are the conditions for Replacement Or Refund?

As explained earlier, to be eligible for free replacement, return, refund of any item – buyer must product an authenticated unboxing video which can support buyer’s claim. No replacement claim will be accepted without unboxing video. Free replacements or refund can be requested if the following conditions apply:

Item received is physically damaged; (you must prove this by a video of unpacking or unboxing)

Item received has missing parts or accessories; (you must prove this by a video of unpacking or unboxing)

Item received is different from their description on the product detail page on mobistorm.in

Item received is defective/does not work properly. (you must prove this by a video of unpacking or unboxing)